+1 289 804 2686
Table of Contents
GENERAL TERMS AND CONDITIONS OF BUSINESS
  1. INTRODUCTION AND SCOPE
  2. SERVICES
  3. CHANGES TO THE SERVICES
  4. ACCOUNT
  5. USER CONTENT
  6. PAYMENT PROCESS AND RELATED TERMS
  7. TERMS AND CONDITIONS
  8. GEOGRAPHIC RESTRICTION
  9. DAMAGE MANAGEMENT POLICY
  10. DISCLAIMER
  11. NO RESPONSIBILITY
  12. THIRD PARTY LINKS
  13. PERSONAL DATA AND PRIVACY POLICY
  14. ERRORS, INACCURACIES AND OMISSIONS
  15. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
  16. COPYRIGHT AND TRADEMARKS
  17. COMPENSATION

www.rent.joviride.ch (“Website”) owned and operated by JoviRide (“we”, “us” or “our”) welcomes you. We provide you with access to our services through our “Website” subject to the following terms and conditions of this Agreement, which may be updated by us from time to time without notice. By accessing and using this Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions and our Privacy Policy, which are hereby incorporated by reference (collectively, this “Agreement”). If you do not agree to any of these terms, please do not use the website.

  • "Agreement" means these Terms and Conditions, the Privacy Policy, and other documents available on the Website;
  • "Services" refers to the individual accessing or using the services from us.
  • “User”, “you” and “your” refers to the car rental packages offered for sale on the Website.
  • "Customer" refers to the User who accesses the Website and makes payment for the services we offer;
  • • "We", "us", "our" are references to Jovi Ride;
  • "website" means and includes and any successor website of the Company or any of its affiliates;
  • "Customer account" is an electronic account opened for the Customer to use the services offered on the Website;
  • "Offer" is defined as a service that includes a selected vehicle category, available for a selected duration with selected options (if any) and a tariff, which may be either a pre-paid tariff or a pay-on-arrival tariff. You will then be asked to select the offer that suits you best.
  • • All references to the singular include the plural and vice versa, and the word "excludes" is to be understood as "without limitation."
  • • Words that import any gender include all other genders.
  • • Reference to a statute, regulation, or other law includes all regulations and other instruments, as well as all consolidations, amendments, re-enactments or replacements currently in force.
  • • All headings, boldface type, and italics (if any) are included for convenience only and will not limit or affect the meaning or interpretation of the provisions of this Agreement.
INTRODUCTION AND SCOPE
  • Scope These Terms govern your use of the Site and Services. Unless otherwise stated, these Terms do not apply to third-party products or services, which are governed by their own terms of use.
  • Authorization:Certain services on the Site are not available to minors under the age of 13 or to users who have been suspended or removed from the system by us for any reason.
  • Electronic communication:When you use this website or send emails and other electronic communications to us from your desktop or mobile device, you are communicating with us electronically. By submitting, you agree to receive reply communications from us electronically in the same format, and you may retain copies of such communications for your records.
SERVICES

We also offer you the option of complete online support throughout your trip to make your trip stress-free.

Our aim is to provide you with the best services with easy and hassle-free booking.

CHANGES TO THE SERVICES

We reserve the right, at our sole discretion, to change, modify, add, or remove portions of the Terms (collectively, “Changes”) at any time. We may notify you of changes by sending an email to the address specified in your account or by posting a revised version of the Terms reflecting the changes on our website. Your continued use of the website following the posting of changes will mean you accept and agree to the changes.

ACCOUNT

To access the Site and use certain resources, you may be asked to provide certain information and create a user ID and password to set up an account. You agree that the information you provide to create an account is accurate and that you will keep your information up to date. You are responsible for the security of all of your usernames, passwords, and registration information (such as unique account identifiers or historical billing information), and you are solely responsible for any use (authorized or unauthorized) of your accounts. You agree to immediately notify us of any unauthorized activity related to any of your accounts or any other breaches of security. We may, in our discretion, suspend or terminate your usernames and passwords at any time, with or without notice.

USER CONTENT

Responsibility for content.
The Site allows you to post comments, feedback, etc., but you are solely responsible for the content you post. You represent that you have permission to use the Content. When you post content to the Site, please do not post content that

  • contains abusive, profane, insulting, racist, or hateful language or expressions, text, photographs, or illustrations that are pornographic or in bad taste, as well as inflammatory attacks of a personal, racist, or religious nature;
  • is defamatory, threatening, derogatory, grossly inflammatory, false, misleading, fraudulent, inaccurate, unfair, contains gross exaggerations or unsubstantiated claims;
  • violates the privacy rights of third parties, is unreasonably harmful or offensive to any individual or community;
  • discriminates on the basis of race, religion, national origin, gender, age, marital status, sexual orientation, or disability, or relates to such matters in any manner prohibited by law;
  • violates any local, state, federal, or international law, rule, regulation, or ordinance, or unreasonably encourages such violation;
  • uses or attempts to use another person's account, password, service, or system unless the Terms of Use expressly permit it, or uploads or transmits viruses or other harmful, disruptive, or destructive files;
  • Sending repeated messages that refer to another user and/or make derogatory or offensive comments about another individual, or previously posting the same message under multiple emails or subjects.

We will reject all submitted content that does not meet our standards. For repeat violations, we reserve the right to terminate user access to the Website without notice.

  • All purchases on this website are subject to our Terms and Conditions.
  • You confirm that all information you provide when booking (such as name, ID details, contact details, selected package, and details) is correct and complete
  • Bookings can online via our website or by phone be made. To call us, dial +1 289 804 2686.
  • Payment mode is:
    • With cards: Post-Finanzkarte, VISA and Master Card
    • cash payment
  • Any booking order you place is subject to acceptance by us. When you place your order online, you will receive an email from us to confirm that we have received it. You must check the details in the booking confirmation email and contact us immediately if any of the details are incorrect.
  • info@joviride.ch
  • We may refuse or not process your order if
    • Your card is not authorized to pay the purchase price.
    • It does not meet the order eligibility criteria listed above.
  • We are happy to support you if there is a problem. If you have any questions or concerns, you can contact our back office team.
  • A refund will be made in accordance with our refund policy.
  • We take our customers' feedback very seriously and use it to continually improve our products and service quality.
PAYMENT PROCESS AND RELATED TERMS

Our rental fee quote takes into account all mandatory fees that match your booking criteria.
This offer generally includes the following:

  • VAT or any other local tax;
  • Young driver surcharge (if applicable); Unlimited mileage or, if not, the clear number of kilometers/miles including the cost of each additional kilometre/mile; Premium station surcharge; Road tax and license fee surcharge; liability insurance; Accidental Damage Waiver (“CDW”) and Theft Waiver (“TW”). A deductible amount displayed at the time of reservation indicates the maximum amount of money you will be liable for in the event of damage or theft of the vehicle.
  • The list of these charges will be printed on the reservation confirmation and restated in the booking confirmation email.

Additional fees may be added to your base rental price:

  • Additional fee for the driver: If a rental involves more than one driver, the second or subsequent driver is referred to as an additional driver. A fee may be charged for any or all additional drivers.
  • Premium Location/Airport/Railway Service Fee: An additional fee charged at certain downtown, airport, or train station locations;
  • Any additional equipment: For the special equipment used in the car;
  • Service outside opening hours:If you pick up or return the car outside normal opening hours.
Payment options:
  • “Book and pay now” - Online Booking: Prepayment (Payment at the time of booking): If you opt for "Prepaid Rates" online, the full estimated rental amount is required at the time of booking.
  • "Book and pay at the station": Pay at the station: You can choose to pay your rental fee directly at the station.
Deposit policy:

During your booking and at "check-out" you will be informed that you will be required to pay a deposit in addition to the rental fee. The amount of the deposit will be mentioned before completing your booking and will be stated again in your booking confirmation email and on the rental agreement that you will receive when checking out at the rental location. The deposit will be placed on your credit card in the form of an electronic pre-authorization. This deposit secures the final transaction amount and provides us with the necessary approval before the start of the rental period. It also confirms that your bank account is valid and within the available spending limit.

TERMS AND CONDITIONS
  • We do not guarantee the accuracy, completeness, validity, or timeliness of the information we list.
  • We may make material changes to these Terms from time to time. We will notify you of such changes either by a prominent notice or by email communication.
  • We can accept bookings for same-day rentals with up to two (2) hours notice. We can accept bookings for rentals made up to fifteen (15) months in advance.
  • Minimum rental period: The minimum rental period is one (1) day, which is interpreted as a period of twenty-four (24) hours. Vehicle pickup and drop-off is included in this “24-hour period.” Additionally, rentals of less than twenty-four (24) hours will be charged a full daily rate.
  • Maximum rental period: We can accept bookings for a maximum rental period of twelve (12) months.
  • • Vehicle availability: The vehicle is available from Monday to Sunday from 5 a.m. to 8 p.m. be available.
  • Customer parking option: We have our reserved parking space in front of our office where the customer can park their vehicle.
  • The Website is licensed to you on a limited, non-exclusive, non-transferable, non-sublicensable basis, to be used solely in connection with the Service for your private, personal, non-commercial use, subject to all terms and conditions of this Agreement.
GEOGRAPHIC RESTRICTION

We reserve the right to limit the use or provision of any Service to any person, geographic region, or jurisdiction. We can exercise this right as necessary. We reserve the right to suspend any service at any time. Any offer to provide a service made on this website is void where prohibited.

  • You must use the Service and the Website for a lawful purpose and comply with all applicable laws when using the Website.
  • You may not use or access the Site to collect market research for a competing business.
  • You may not misrepresent or impersonate any person or entity for any false or illegal purpose.
  • You will not use any device, scraper, or any automated means to access the Website without obtaining permission.
  • You will inform us of anything that is inappropriate or you can inform us if you find anything illegal on the Site.
  • You will not interfere or attempt to disrupt the proper working of the Website through the use of any virus, device, information gathering or transmission mechanism, software, or routine, or access or attempt to gain access to any data, files, or passwords related to the Website through hacking, password mining, or any other means.
  • You will not cover, obscure, block, or in any way interfere with any advertising and/or security features (e.g., the Report Abuse button) on the Website.
  • You will inform us of any inappropriate content of which you become aware. If you find something that violates any law, please notify us, and we will investigate.
  • It is your responsibility to ensure that you have appropriate insurance and the necessary travel documents for your trip. This includes, among other things, your passport/national ID card, visas, and medical documents (e.g., proof of vaccination).

We reserve the right, in our sole and absolute discretion, to deny you access to the Site or any Service or any portion of the Site or Service without notice and to remove any content.

DAMAGE MANAGEMENT POLICY

What happens if you cause damage to the vehicle during your rental?

We have a clear damage management policy in place to explain how we will charge you for any damage you cause to the vehicle during your rental. If damage to the vehicle occurs during the rental period, please contact our customer service, which is available around the clock. Our customer contact number is 0800888882. In the event of an accident, contact the local police department and obtain the police report for this event. The customer must take a photo of the damaged vehicle from different angles and submit it to us.

If our agent or representative discovers any damage when inspecting the vehicle after the rental agreement has ended and your departure, we will send you the following documents:

- Statement of return of the vehicle with a description of any damage found;

- pictures of damage;

- An estimate of the repair costs, which vary depending on the type of damage, as well as an administration fee for dealing with the damage and immobilizing the vehicle.

pay. If you would like to dispute your damaged invoice, you can submit a claim to our customer relations department

Expectations
In the case of fully comprehensive insurance, the customer must and for partial comprehensive insurance pay. If you would like to dispute your damaged invoice, you can submit a claim to our customer relations department info@joviride.ch send.

DISCLAIMER

We assume no responsibility for any indirect damage that may arise from the product. We accept no responsibility for any delays/failures due to circumstances beyond the Company's discretion (force majeure). These circumstances may include, for example, labor disputes, fire, war, government decisions, delivery delays or non-delivery by the supplier. You understand and agree that we (a) do not guarantee the accuracy, completeness, validity or timeliness of any information listed by us or any third party and (b) are not responsible for any materials posted by us or any third party. You must use your own judgment, caution and common sense in evaluating any prospective methods or offerings and any information provided by us or third parties. Furthermore, we are not liable for any direct or indirect consequential damages or any other form of loss or damage suffered by a user as a result of the use of the website info@joviride.ch including loss of data or information or any kind of financial or physical loss or damage. In no case is , nor its owner, directors, employees, partners, agents, suppliers or affiliates responsible for any indirect, incidental, special, incidental or exemplary costs, including, but not limited to, loss of revenue, numbers, use, goodwill or other intangible losses , resulting from (i) use of or access to the Service or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; and (iii) any unlawful access, use or alteration of your transmissions or content, whether or not based on warranty, covenant, title (including negligence) or any other lawful concept, whether or not we rely on such whether or not they were aware of the possibility of such damage.

NO RESPONSIBILITY

We are not responsible to you for:

  • any reliance you may place on any material or comments posted on our website. Please note that nothing contained on our website or in the material published on it constitutes advice on which you should rely; or
  • Any losses you suffer because the information you have submitted to our website is inaccurate or incomplete; or
  • any losses you suffer as a result of not being able to use our website at any time; or
  • any errors or omissions on our website; or
  • any loss you may suffer as a result of relying on any comments, postings or reviews (of our services or those of our partners) on our website; or
  • any unauthorized access or loss of personal information beyond our control.
  • All travel product bookings are subject to availability at the time of booking. We make every effort to keep our website up to date, but we do not guarantee that any of the travel products on our website will still be available at the time of booking.
THIRD PARTY LINKS

The Website may contain links to external websites or third party websites (“External Websites”). These links are provided solely as a convenience to you and do not constitute an endorsement by us of the content on these external websites. The content on these external websites is created and used by others. You can notify the website administrator for these external sites. We are not responsible for the content provided in the links of the external sites and make no representations about the content or accuracy of the information on these external sites. If you download files from any of these websites, you should take security measures to protect your computer from viruses and other critical programs. If you agree to access linked external websites, you do so at your own risk.

PERSONAL DATA AND PRIVACY POLICY

By accessing or using this website, you agree that we may use, store or otherwise process your personal information in accordance with our Privacy Policy.

ERRORS, INACCURACIES AND OMISSIONS

Every effort has been made to ensure that the information provided on this website is accurate and error-free. We apologize for any errors or omissions that may have occurred. We cannot guarantee that your use of the website will be error-free or fit for purpose, that it will be timely, that defects will be corrected, or that the website or the server that makes it available is free of viruses or bugs or will function fully , Accuracy, Reliability of the Website means, and we give no warranty of any kind, express or implied, as to its usefulness or accuracy.-+

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

THE SITE AND THE SERVICE ARE PROVIDED “AS IS” AND ON AN “AS IS” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES ARISING OUT OF A MATTER OF DEALINGS, DEALINGS COURSE OF PERFORMANCE OR COURSE OF TRADE. IN CONNECTION WITH ANY WARRANTY, CONTRACT OR COMMON LAW TORT ACTION: (I) WE SHALL NOT BE LIABLE FOR INCIDENTAL, INCIDENTAL OR SUBSTANTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION ARISING FROM THE USE OR IMPOSSIBILITY OF ACCESS AND USE OF THE SITE OR THE CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES;

COPYRIGHT AND TRADEMARKS

The website contains material such as software, text, graphics, images, designs, sound recordings, audio-visual works and other material provided by or on behalf of us (collectively, "Content"). The content may be owned by us or owned by third parties. Unauthorized use of the content may violate copyright, trademark and other laws. You have no rights in or to the content, and you will not adopt the content except as permitted under this agreement. No other use is permitted without our prior written consent. You must retain all copyright and other proprietary notices contained in the original content on any copy you make of the content. You may not transfer, license or sublicense, sell or modify the content or reproduce, display, publicly perform, create a derivative version of, distribute or otherwise distribute the content in any way for public or public use to use for commercial purposes. The use or publication of the content on any other website or in a networked computer environment for any purpose is expressly prohibited. If you violate any part of this agreement, your permission to access and/or use the content and the site automatically terminates and you must immediately destroy any copies you have made of the content. Our trademarks, service marks and logos used and displayed on the site are registered and unregistered trademarks or service marks of ours. Other company, product and service names appearing on the site may be trademarks or service marks owned by others (the “Third Party Trademarks” and, together with us, the “Trademarks”). Nothing contained on the site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the marks without our prior written permission, which is granted specifically for each such use. None of the content may be retransmitted without our express written consent in each case.

COMPENSATION

You agree to defend, indemnify and hold us and our officers, directors, employees, successors, licensees and assigns harmless from any claim, action or demand, including without limitation, reasonable legal and accounting fees, arising out of your breach of this agreement or your misuse of the content or the site. We will notify you of any such claim, action, or proceeding and will assist you, at your expense, in defending any such claim, action, or proceeding. We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification under this section. In such event, you agree to cooperate with any reasonable requests and to assist us in defending the matter.

MISCELLANEOUS

SEVERABILITY
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the terms will otherwise remain in full force and effect and enforceable.

TERMINATION
Duration. The services provided to you may be canceled or terminated by us. We may terminate these services at any time, with or without cause, upon written notice. We will have no liability to you or any third party as a result of such termination. Upon termination of these terms, all of your service subscriptions will be terminated.
Effect of termination. If you terminate these terms for any reason or upon termination or expiration of your services: (a) we will stop providing the services; (b) you will not be entitled to any refunds or royalties or other charges, pro rata or otherwise; (c) all fees you owe to us will become immediately due and payable in full, and (d) we may delete your archived data within 30 days. All portions of the terms that expressly provide for survival or should by their nature survive termination of the terms, including, without limitation, indemnity, warranty disclaimers and limitations of liability.

ENTIRE AGREEMENT

The terms and conditions contained herein shall be governed by and construed in accordance with the laws of United Kingdom, without giving effect to any principles of conflicts of law. The courts of the United Kingdom will have exclusive jurisdiction over any dispute arising from the use of the website.

FORCE MAJEURE
We will not be liable to you, your users or any third party for any failure to perform our obligations under these terms of use if such failure is due to an event beyond our reasonable control, including, without limitation, an act of war or terrorism, a natural disaster, a power failure, riot, civil unrest or commotion or any other force majeure event.

ASSIGNMENT
The company has the right to assign/transfer this agreement to any third party, including its holding company, subsidiaries, affiliates, partners and group companies, without user's consent.

CONTACT INFORMATION
If you have any questions about these Terms, please contact us at info@joviride.ch